Legal
Terms of Service
Draft terms for review by your legal advisor before launch.
This is a working draft prepared for a product beta. Have it reviewed by a qualified legal advisor before publishing.
1. What FlatMilo is
FlatMilo is a platform that helps property owners, tenants and prospective flatmates find and contact each other. FlatMilo is not a broker, agent, landlord or party to any rental agreement between users.
2. Accounts
You must provide accurate information, keep your credentials confidential, and are responsible for activity on your account. One account per person.
3. Listings
You may list only properties you own or are authorised to rent. Listings may be held for review, rejected or suspended where information appears inaccurate, duplicated or high-risk. Rejections include a reason and can be resubmitted after correction.
4. Platform fee
The ₹199 fee is a platform access and connection fee. For tenants it grants a 30-day connection pass; for owners it grants listing access. It is not brokerage, not a security deposit and not part of your rent. FlatMilo does not collect rent or deposits.
5. Verification
Verification badges reflect checks that were completed at a point in time. They reduce risk but are not a guarantee about any person, property or transaction.
6. Prohibited conduct
No fraudulent or misleading listings, harassment, spam, scraping, circumvention of platform fees, or requests for OTPs, passwords or payments through chat.
7. Liability
To the maximum extent permitted by law, FlatMilo is not liable for the conduct of users, the condition or legality of any property, or losses arising from payments made directly between users.
8. Changes and contact
We may update these terms and will note the effective date. Questions can be sent through the contact page.
