Privacy Policy

Account details (name, email, phone), profile and preference information you choose to add, listing content, messages sent through the platform, payment records from our payment provider, and verification documents you submit.

To operate the marketplace, show relevant listings and matches, verify users and properties, process platform fees, detect and review suspicious activity, and send transactional notifications.

Identity and property documents, government ID numbers, exact addresses, phone numbers and private messages are never published. Documents are stored in private storage and are accessible only to authorised reviewers.

Card and UPI details are handled by our payment provider. FlatMilo does not store your card or bank credentials.

You can update or remove most profile information, pause or delete listings, and request account deletion. Some records are retained where required for legal, accounting or fraud-prevention purposes.